|
|
Do you have a demo of the web interface I can try out? |
|
Yes, we do. Please visit the following link. Note: Currently, this demo works with the latest version of Internet Explorer browser and may not work with some Mozilla-based browsers. |
|
|
The message could not be sent because one of the recipients was rejected by the server. The rejected email address was username@yourdomaname.com. Subject: Test Email, Account: mail.webcenric-tn.com, Server: mail.webcentric-tn.com, Protocol: SMTP, Server Response: 550 not local host yourdomain.com, not a gateway, Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79. What can I do? |
|
To fix this problem when sending mail from Outlook Express:
1. Open Outlook Express, and click Tools
2. Click on Accounts
3. Click on the email account that you have an issue with and then click Properties
4. Click Advanced
5. On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3).
To fix this problem when sending mail from Microsoft Outlook:
1. Open Microsoft Outlook and click Tools
2. Click on Email Accounts
3. Choose "View or change exisitng e-mail accounts" and click Next
4. Highlight the email account that you have an issue with and click Change
5. Click More Settings
6. Choose the Outgoing Server Tab and check "My outgoing server (SMTP) requires authentication."
7. Choose "Use same settings as my incoming mail server."
8. Click OK, Click Next |
|
|
I receive the following error when I try to send/receive email: 'Task 'domainname.com - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support secure connections. If secure connections have worked in the past, contact your server administrator or (ISP).' |
Outlook is configured incorrectly to require a Secure SocketsLayer (SSL) connection.
Solution: Uncheck 'This server requires a secure connection (SSL)' checkbox in theTools>Accounts>Advanced Properties of MS Outlook. |
|
|
My email is not working. What should I do? |
Please check the following:
1.) Has your domain expired? To check if your domain has expired, go to https://www.webservio.net/ipanel/domainuser_login.aspx or go to http://www.dnsgoodies.com and do a Whois Lookup.
2.) Are you inputting the correct username and password? If you are unsure what your username or password is, please refer to your customer support information or contact your email administrator.
3.) Are you using an AOL browser when using webmail? There are some conflicts when using the AOL browser.
4.) Is your Internet connection on?To check your internet connection, open an internet browser (i.e. Internet Explorer) and type in a web address (i.e. www.webservio.net ). If the website comes up, please click on a link. If you receive errors when opening your browser, a website or the link, your internet connection may be disabled.
5.) Are you able to receive email but unable to send email?Contact your Internet Service Provider (ISP). Your ISP may have blocked port 25. If they have blocked port 25, then you will be unable to send out email. Please request your ISP to open port 25 so that you are able to send email. |
|
|
How do I set up my email on an email client such as Microsoft Outlook Express, Eudora, etc.? |
|
For information on how to add an account, you may view our tutorials that can be found at the following links: a.) Outlook Express - Click Here b.) Microsoft Outlook - Click Here You may need your Web Hosting Customer Support information sent to you upon set up to properly configure your email client. If you need assistance with this information, submit a ticket to http://support.webservio.net . |
|
|
Why am I receiving this message: User johndoe Host domainname.com Your mailbox is nearly full, please remove some messages. |
|
To ensure the quality of our services, the size of the mailboxes have a limited disk capacity based on your hosting plan. If you leave copies of messages on the mail server, and you reach 80% of the capacity, you will receive this message. In order to stop receiving the message, please delete messages from the mail server to make the mailbox size smaller. |
|
|
I do not have my admin email username/password. What can I do? |
|
Please contact support@webservio.net . |
|
|
How do I add more email users to my domain? |
|
Please visit our Email Tutorials and select 'Add user' from the dropdown to include additional email users. |
|
|
How do I access my email using the Web? Is this called webmail? |
|
Yes. Webmail allows you to read and send emails using a Web browser. All you would require is an Internet connection and a Web browser (such as Internet Explorer or Safari or Mozilla Firefox).To access your email through the Web, please use the following steps:
a.) Open a browser such as Internet Explorer or Mozilla Firefox
b.) Please enter one of the following 2 links as setup by our support group.
http://mail2.webcentric-tn.com:8383 OR http://mail3.webcentric-tn.com:8383 .
c.) Login using your complete email address as the user ID. For example, if your email address is john@test.com, then the user ID on the above webmail login page is john@test.com. |
|
|
I am using my laptop and can email when I am at work, but when I come home, I am unable to send email even though I have not changed any settings. Why? |
|
This usually happens when your Internet Service Provider (ISP) blocks port 25 (used for sending mail). Please contact your ISP. |
|
< Prev | 1-10 | 11-20 | 21-30 | 31-40 | 41-50 | Next >
|
