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How can I ensure successful transfers from Network Solutions? |
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If you are transferring from Network Solutions, Inc. (NSI), here are some tips to help ensure your transfer is successful.
1) After you approve Webservio's confirmation email, you will also receive a confirmation message from NSI.
2) NSI will send their confirmation email to the email address you gave them when you registered your name with them. If you do not get an email from them within 24 hours of approving ours, you can contact their customer support department to find out where they are sending their email:
3) If they are sending to an outdated email address, update* the address with them.
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How do I ensure successful transfers from Register.com? |
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If you are transferring from Register.com, Inc., here are some tips to help ensure your transfer is successful. 1) After you approve Webservio's confirmation email, you will also receive a confirmation message from Register.com.
2) Register.com will send their confirmation email to 'AdminContactVariable.'
3) You will have 72 hours to approve the email that Register.com sends you.
4) For .biz, .info or .org domains, you must contact Register.com to obtain your Authcode for the domain (needed for transfer). http://www.register.com/contact_us_bridge.cgi?cmp=IL9691 |
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How do I ensure successful transfers from GoDaddy? |
If you are transferring from GoDaddy.com, here are some tips to help ensure your transfer is successful.
1) After you approve Webservio's confirmation email, you will also receive a confirmation message from GoDaddy.com.
2) GoDaddy will send their confirmation email to 'AdminContactVariable.'
3) You will have 72 hours to approve the email that GoDaddy sends you.
4) For .biz, .info or .org domains you must contact GoDaddy.com to obtain your Authcode for the domain (needed for transfer). https://www.godaddy.com/gdshop/support.asp
Note:
45/60 Day Holds:
o If a domain is transferred to GoDaddy, they will put a transfer hold on the domain for 60 days.
o If there has been an ownership change, the domain cannot be transferred for 60 days.
o If domain was renewed after the expiry date, the domain cannot be transferred during the 45 day grace period after the expiry date.
Auth Codes: .biz, .info & .us domain names will be charged for the second year renewal if they are transferred away from GoDaddy in the first year |
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What is the .com and .net redemption period? |
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The redemption period is a 30-day, registry-imposed hold period for domains that occurs after Webservio has instructed the registry that the domain should be dropped. Domains will have reached the REDEMPTION PERIOD state if they have been EXPIRED for at least 40 days, have NOT been renewed by the owner, and the drop domain process has run. Normally, domains would be deleted at this point, but the REDEMPTION PERIOD provides the owner with one last chance to recover the domain before it is dropped and potentially re-registered by a new owner.
The redemption process is costly, both in fees ($120 USD) and in effort. Registrants should be discouraged from using the redemption period and encouraged to renew domains before expiry, or during the grace period when a renewal can be conducted with the registry in real time and for no additional cost.
If you wish to redeem a domain:
- Send us an email to support@webservio.com. Please include the domain name and a telephone number where we can contact you to get the credit card information to charge you $120 (includes one year of renewal).
- The domain can only be reverted back to the original Registrant (original whois information).
- It will take approximately 2-3 business days to complete the entire process. |
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What happens when a domain expires? |
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Expired domains will be held for a grace period defined by the registry.
For .com, .net, .org, .info, .biz, .us, .name, and .cc the grace period is 40 days.
During the grace period, all associated services will cease working until the name is renewed (if and when this happens). Additionally, name server/DNS changes will not be possible. |
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Once an expired domain has been renewed, how long does it take for the services to begin working again? |
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Assuming that the domain DNS and hosts are still in place, the domain will begin working within 48 hours of its renewal. We put the domain back into the root immediately, the delay is caused by propagation out from the root. |
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Can transferring a domain to Webservio cause any downtime? |
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No. Changing the registrar entry for your domain on the root servers is immediate, and is not much different than changing contact information or nameserver entries (except that it can only be done by a registrar under certain circumstances). Nameserver entries are the only thing really critical to your domain pointing where it should. When you transfer a domain to us, the nameserver entries cannot be changed until the transfer is completed. |
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What factors could prevent or delay a registrar transfer? |
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Do you own the domain, or have you made arrangements with the admin contact to approve the transfer? Is the admin contact email address valid? Has the domain been registered for longer than 60 days? (There is a mandatory waiting period for potential domain disputes) Is the domain expired or past due at the current registrar? Although we allow expired domains to be transferred away, most registrars do not. Has the domain been locked at the previous registrar? If so, please unlock the domain before initiating the transfer. Some registrars have added their own confirmation requirements for transfers away from their system. Please contact them directly for details and make sure the admin contact is aware of what they have to do. |
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What is an authcode? |
A transfer authorization code is required when transfering any .org, .info, .biz, .us, .name and .cn domain name from one registrar to another. The transfer authorization code is created at the time of registration and can be obtained from the current registrar for the domain.
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What is a domain name? |
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A domain name is a customized address on the Internet. It is similar to a telephone number. When a visitor is typing in your domain name, they are looking to find you. With your own domain name, you can receive email at your name. For example, if you registered the domain name abctrading.com, you could have an email address of you@abctrading.com. |
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